Case Studies
Live Well Medical
Problem
Live Well Medical Office was losing after-hours callers to voicemail — like almost every small practice. New patients trying to book, urgent callers needing help, non-English-speaking patients trying to get through — all hitting silence once the office closed. Every one of those calls was a patient who could just call the next office instead.
Fix
We deployed Ava, an AI voice agent trained specifically for Live Well — answering every after-hours call the moment it comes in, when the office is closed and no one else is picking up. As Live Well’s patient base grew to include more Urdu and Hindi-speaking families, we expanded Ava to speak English, Spanish, Hindi, and Urdu — so no caller hits a language barrier either.
Result
28 new patients booked after-hours since the phones started getting answered. 28 patients, zero missed calls, zero excuses.
Ahmad Law Firm
Problem
Accidents don’t happen 9 to 5. They happen at night, on weekends, minutes after the fact — when the person calling is scared, hurt, and looking for a lawyer right now. If Ahmad Law’s phone goes to voicemail in that moment, they don’t wait until Monday. They call the next name on the list. And in personal injury law, that one call can be worth $15,000 to $30,000 — gone, to a competitor, because nobody picked up.
Fix
We deployed an AI voice agent trained specifically for Ahmad Law — answering the second the phone rings, day or night, capturing every caller’s details while the moment is still fresh instead of losing them to a ringtone nobody heard.
Result
A $30,000 case doesn’t leave a voicemail twice.
Don’t take our word for it.
★★★★★
We had a great experience with OpsByAI. They made it easy to understand how AI automation could help our business and helped simplify some of our daily tasks.
Faris Furoogh
Google Review
★★★★★
Professional people, great service and support. They look out for your business ⭐️
Si Gujjer
Google Review
★★★★★
The AI voice agent has been a great addition to our business. It helps make sure customer calls are handled even when we're busy. Excellent service.
Noorunisa Sheikh
Google Review
★★★★★
OpsByAI set up an AI voice agent that made managing leads for my real estate company way easier. I'd recommend them to other investors.
Rizwan
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